Send a reminder from an upcoming meeting’s workspace. BoardSite shows the reminder history and the number of eligible recipients before you send.

Before you begin: You need permission to send reminders for the meeting. The Reminder button appears only for a future meeting.

Send a reminder #

1. Open Meetings → Upcoming.
2. Select the meeting title.
3. Select Reminder in the meeting toolbar.
4. In Send Reminder Email, review:
   • the total reminder count;
   • when the last reminder was sent and who sent it;
   • how many recipients received the previous reminder; and
   • the number of recipients eligible for the new reminder.
5. Select Send Now.
6. Wait for the success message before closing the window.

Who receives the reminder? #

The reminder is sent to permitted meeting participants who have not submitted an RSVP and have not declined. For a committee meeting, recipients are limited to people with access to that committee meeting.

Important: Selecting Send Now sends external email and creates an in-app notification. Review the recipient count before sending.

If the Reminder button is missing #

• Confirm that the meeting is in the future.
• Confirm that you opened the meeting itself, not only the Upcoming Meetings list.
• Ask an administrator to review your reminder permission for that meeting.

Troubleshooting #

• If the recipient count is zero, participants may already have responded or may not have access to the meeting.
• If BoardSite reports an error, do not repeatedly select Send Now. Close the dialog, check the reminder history, and try again only if no reminder was logged.
• If a member does not receive the email, confirm the member’s email address and ask an administrator to review the email log.

Related articles #

• How do I schedule a new meeting?
• How do I create a recurring event?